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5th March 2019: 

An issue was identified in the main-programme_v6_2019-02-28 data release regarding incorrect file paths to 2,204 genomes. This issue caused the time-stamp of the genome delivery date to be incorrect by 24hours; which in turn resulted in incorrect file paths for these genomes. The impact of this issue is that users are unable to access these genomes.  The tables affected in the v6 data release are sequencing_report, genome_file_paths_and_types and rare_disease_analysis. The incorrect paths have been identified and are available within the Research Environment on the Live Issues tab of the Research Environment Documentation. The Research Environment Documentation can be accessed from within the Research Environment via the desktop link. We will be applying a permeant fix to the issue which will result in these three tables within LabKey being unavailable for a short period of time.  We will provide advance notice of when the fix will be applied. Apologies for any inconvenience caused.

7th March 2019: 

New /gel_data_resources/ data for main-programme_v6_2019-02-28 data release for the cancer_analysis table have not yet been imported into the final location, e.g.: /gel_data_resources/main_programme/normalised_vcf_cancer/GRCh38. These will be made available within the next week. Apologies for any inconvenience caused.You can view all live service issues on the Genomics England Status Page. We recommend that you subscribe to receive email alerts by following the steps below.

How to receive email notifications for Genomics England service outages

  1. Follow this link to the Status Page: https://genomicsengland.statuspage.io

  2. Click the ‘SUBSCRIBE TO UPDATES’ button and input your email address.
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  3. Confirm your subscription by following the link sent to your email address.

  4. Select relevant system notifications. We recommend that you click "Select none" to deselect all and then opt in to all notifications under "Research_Environment" as well as "GE_Jira_Service_Desk".
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  5. Optional: You can also get alerts via text message. To activate those, you will need to click on the text notifications button and follow the same process.


Managing your subscriptions

To change what alerts you are receiving, click the ‘SUBSCRIBE TO UPDATES’ button, enter your email (or phone number is you want to amend the text alerts) and the system will display what items you are registered for.  You can tick/untick components as required.

If you have any issues, please contact the GeL ServiceDesk: